Dubai Golf and Viya Golf Celebrate Success at the 2025 Middle East & Africa Service Excellence Awards

Dubai Golf and Viya Golf have been recognised for their dedication to service quality, taking home multiple awards at the 2025 59club Middle East & Africa Service Excellence Awards.

The 59club Awards celebrate excellence in customer service and operational performance within the golf and hospitality industries. Each year, 59club recognises top clubs and resorts across the region with its prestigious Gold, Silver, and Bronze Flag Designations. The highly coveted Gold Flag Destination status is a mark of distinction, awarded to venues that consistently deliver outstanding facilities and exceptional customer service.

This year, Dubai Golf and Viya Golf venues were acknowledged in several key categories:

  • Gold Flag Destinations – Dubai Creek Golf & Yacht Club, Emirates Golf Club, Jumeirah Golf Estates, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club and Yas Links Abu Dhabi
  • Membership Team of the Year – Dubai Creek Golf & Yacht Club
  • Food & Beverage Team of the Year – Saadiyat Beach Golf Club
  • Agronomy Team of the Year – Emirates Golf Club
  • Golf Operations Team of the Year – Jumeirah Golf Estates

To top off the evening, Jumeirah Golf Estates was awarded the Ultimate Service Excellence Award, recognising the team’s dedication to consistently delivering  the very highest standard of service across all areas.

Chris May, Chief Executive Officer of Dubai Golf, shared his thoughts on the achievement: “It’s fantastic to see our teams recognised for the hard work they put in every day. Their commitment to delivering great experiences for our members and guests is what makes our venues special. These awards reflect the passion and teamwork that drive everything we do and we’re grateful to 59club for this recognition and the work they do to celebrate our industry.

The 59club Service Excellence Awards are well-regarded in the golf and hospitality sectors, setting benchmarks for service and operational standards. The success of Dubai Golf and Viya Golf across multiple categories highlights their ongoing efforts to create welcoming and high-quality experiences for golfers and guests alike.

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As an avid golfer since the age of eleven Dan lives and breathes all things golf.  With a current handicap of eleven he gets out and plays as often as his work life (and girlfriend) allows. Dan confesses to still being like a kid at Christmas when it comes to seeing the latest golf equipment. Having served as GolfPunk’s Deputy Editor, and resident golf geek for the past 13 years and working for golf's oldest brand, John Letters Dan brings to GOLF RETAILING an excellent understanding of the sector.