59CLUB INTRODUCES QUARTERLY AWARD CATEGORIES TO RECOGNISE STANDOUT PERFORMERS

59club has announced new quarterly awards across all golf venues based on mystery shopper audits undertaken from April 2019 onward.

The move to introduce the sales & service hall of fame, creates a platform for individuals to be recognised for their outstanding performance in the run up to the 10th Annual Service Excellence Awards Ceremony taking place in 2020.

The new quarterly titles will honour those individuals who have delivered the; ‘Leading Golf Membership Sales Appointment’ (UK & Overseas) and the ‘Leading UK Group Golf Sales Enquiry Call’. The latter follows the same adjudication process as the annual award title, therefore omits the connection element and disregards calls that exceed 15 minutes in duration.

3 Winners are set to be announced imminently.

Having secured sponsorship of these awards from 3d-IFS independent chartered financial services and CGI Insurance services, 59CLUB can now elevate the stature of a successful audit on a more regular basis, that accumulates as we move ever closer to the 2020 Service Excellence Awards Ceremony.

Commenting ahead of the Q2 award winners announcement; co-sponsored by 3d-IFS, an independent chartered financial services business offering both a personal approach to financial planning and a wide range of employee benefits to suit any business.

Jon Isaacs, Managing Director at 3d-IFS said: “As a leading firm of advisers, we feel that the best strategy for any business is to implement an effective employee benefits policy. These benefits must seek to balance the workforce’s diverse needs with the employer’s desire to attract, motivate, retain and reward employees as cost effectively as possible.

“Our sponsorship of the 59club quarterly awards fits perfectly with our business model. 59club prides itself on being open and honest at all times, putting its clients’ needs first in order to improve customer satisfaction and club revenue, which mirrors our approach at 3d-IFS.”

Simon Wordsworth, 59club CEO, said: “We are delighted to create a platform that now recognises individual achievements, elevating the profile of our best performers in a new regular quarterly slot. I know that this announcement will drive standards more aggressively than ever before as clubs go head to head to compete for the new titles.

“Our development over the last twelve months has been very exciting, we have continued to develop our range of products to assist managers to further advance their business, and now as our footprint in the UK, Europe and the UAE takes hold in America and Asia, I’m looking forward to witnessing a significant boost in customer satisfaction, revenues, and profits at golf & leisure venues globally and more aggressively than ever before”.

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As an avid golfer since the age of eleven Dan lives and breathes all things golf.  With a current handicap of eleven he gets out and plays as often as his work life (and girlfriend) allows. Dan confesses to still being like a kid at Christmas when it comes to seeing the latest golf equipment. Having served as GolfPunk’s Deputy Editor, and resident golf geek for the past 13 years and working for golf's oldest brand, John Letters Dan brings to GOLF RETAILING an excellent understanding of the sector.