Stewart Golf Open U.S. Customer Care Centre

A dedicated U.S. Customer Care Centre has been opened by Stewart Golf, the world’s leading manufacturer of follow and remote-control golf trolleys.

Located in a brand-new facility in Houston, Texas, Stewart Golf will support all stateside customers with their signature level of customer-focused support and a servicing department. The new facility is fully operational and has already earned an ‘Excellent’ rating on TrustPilot.

“We’re thrilled to be able to offer dedicated customer care and servicing to our U.S. customers,” said CEO Mark Stewart, who was in Houston to officially open the new Customer Care Centre alongside co-founder David Funnell and Chairman Ross Stewart.

“Next to creating world class trolleys, looking after our customers is the most important thing we do. Our team even changed its name from ‘Customer Services’ to ‘Customer Care’ to reflect how we think about this.

“Investing in this new team and facility is a massive step in our commitment to the United States as a market. We see the U.S. as region with huge growth potential, so putting down roots is a natural step for us as a business.”

In preparation for the opening of the new Houston CCC, the U.S. team spent time at Stewart’s British factory, and members of the factory team are frequent visitors to Houston to ensure the two sites share the same vision and working culture.

In addition to creating the Houston CCC, Stewart has also upgraded its distribution capabilities by opening a new distribution centre in Nevada which will reduce shipping times for more than 90% of U.S. customers.

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As an avid golfer since the age of eleven Dan lives and breathes all things golf.  With a current handicap of eleven he gets out and plays as often as his work life (and girlfriend) allows. Dan confesses to still being like a kid at Christmas when it comes to seeing the latest golf equipment. Having served as GolfPunk’s Deputy Editor, and resident golf geek for the past 13 years and working for golf's oldest brand, John Letters Dan brings to GOLF RETAILING an excellent understanding of the sector.