59Club has announced nominees for its Service Excellence Awards to be held at the Forest of Arden Marriott Hotel & Country Club on Monday, 23 February. The awards recognise the top golf venues across all business elements – sales, service, operations, retail and management. And 59Club’s industry benchmark, the Gold and Silver Flag Awards – recognising the finest membership clubs and commercial venues – will also be presented.
Some awards will see different categories of golf venues competing for top honours – from pay-and-play courses to international resorts: Johanna Arrowsmith from Pipe Hayes, in Birmingham, for example, will be up against the likes of Wentworth’s Andre Friedrich for the title of ‘Food and Beverage Manager of the Year’. Lickey Hills and Hill Barn will be going head to head with Mannings Heath, Meon Valley and Mottram Hall for the title of ‘Most Improved Golf Operation Team of the Year’.
Marriott will be looking to win the title of ‘Golf Group of the Year’ for the third successive year, having been nominated again along with four other golf club operators: QHotels, Exclusive Golf, De Vere Venues and Dubai Golf.
Simon Wordsworth, chief executive at 59Club and a fellow of the PGA, stated, “The ceremony will once again illustrate how the 59Club awards are unique, recognising all venues, large or small, for the level of service and operational consistency they deliver throughout the year. And it’s all judged objectively and quantifiably, as the results are based on real data collected throughout the year. The event offers a great opportunity for those within the industry to network and recognise their peers for their outstanding performance throughout 2014.”